AiSewak
Case Studies

What we built, and how it actually runs

Seven public AiSewak pilots — welfare scheme copilots, a unified state helpline, two visitor information lines, a scheme-awareness outreach agent and a tribal language bridge. Each page sets out the problem, what was built, the languages and channels, how it runs, and what a department can replicate.

On numbers. These pages describe what was built and how it is designed to run. They quote no call volumes, satisfaction scores or adoption figures, because those belong to the departments concerned and are not ours to publish. Where a demo page shows illustrative dashboard figures, they are labelled as such there and are not repeated here.

Uttar Pradesh

योजना दीदी

Yojana Didi · Citizen services and welfare delivery

A Hindi-first scheme copilot for Uttar Pradesh: eligibility in one conversation, documents and the exact counter, and a live lookup on official portals when the answer changed this week.

HindiEnglish
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Maharashtra

योजना ताई

Yojana Tai · Citizen services and welfare delivery

A Marathi-first scheme copilot for Maharashtra, presented as a video agent, covering Ladki Bahin, PM-JAY with MJPJAY, MahaDBT scholarships and PM Surya Ghar.

MarathiHindiEnglish
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Rajasthan

बाईसा

Baisa · Unified citizen helpline and grievance intake

One number for every department in Rajasthan: the agent works out which department the problem belongs to, answers, routes, registers a grievance and closes with a satisfaction rating.

HindiEnglishMarwari and Mewari understood
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Ayodhya, Uttar Pradesh

सिया

Siya · Pilgrim and visitor information

A pilgrim helpline built on 124 sourced knowledge-base entries across 32 categories, with live official-source lookups and an explicit refusal to answer what nobody has published.

HindiEnglish
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Nashik and Trimbakeshwar, Maharashtra

कुंभ सहायक

Kumbh Sahayak · Mass-gathering visitor information

A Simhastha visitor line covering 250 mapped answers in three languages, which tells callers plainly when no confirmed live update exists rather than guessing at crowd or traffic status.

HindiMarathiEnglishHinglish
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India, Hindi-speaking states

सूरज

Suraj · Scheme awareness and outbound outreach

An outbound Hindi awareness agent for PM Surya Ghar Muft Bijli Yojana that explains the subsidy slabs accurately, corrects the solar-is-free misconception, and logs interest for a human follow-up team.

Hindi
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Van Dhan Vikas Kendras, Ministry of Tribal Affairs and TRIFED

वन धन · संताली भाषा सेतु

Van Dhan Santhali · Tribal livelihoods and language access

A Hindi to Santhali bridge for Van Dhan MSP and scheme content, running entirely on Bhashini, with an in-app Ol Chiki to Devanagari converter and an honest readiness panel.

HindiSanthali in Ol Chiki script and Devanagari speech
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Planning something similar?

Every pilot above started as a two-district scope with a bounded knowledge base and a published list of what the agent refuses to do. Tell us the department, the languages and the first use case, and we will scope the same way.

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AiSewak (AI Sewak) is a Voxdonna company, made in India.

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