बाईसा
एक आवाज़ — हर विभाग तक.
One AI voice helpline for all of Rajasthan. The citizen doesn't need to know which department to call — बाईसा listens, understands the problem, answers, and routes them to the right office with its helpline, documents and next steps. In their language, on any phone.
- helpline for every department
- 1
- helpline for every department
- districts, one platform
- 33
- districts, one platform
- no queue, no office hours
- 24×7
- no queue, no office hours
- web search on official portals
- Live
- web search on official portals
A citizen's hardest question is “whom do I even call?”
Rajasthan runs schemes, helplines and services across dozens of departments. The gap isn't the services — it's the single front door that understands any problem and points to the right one.
Citizens don't know whom to call
Dozens of departments, helplines and portals — Sampark 181, e-Mitra, PHED, RajSSP, discoms. A citizen with a problem first has to guess which door to knock on.
Right scheme, wrong turn
Jan Aadhaar not updated, missing certificate, wrong counter — eligible households abandon applications before the benefit ever lands.
No one sees where it stalls
Grievances and demand live in silos, and district-level insight reaches the CM's office quarterly — too late to fix a failing block.
One call, start to resolution
Greeting, language, intent, answer, routing, scheme guidance, grievance, escalation and feedback — the whole journey in a single natural conversation.
Greet + language
बाईसा opens as an AI assistant, asks Hindi or English, and locks to the citizen's choice — understanding Marwari and Mewari along the way.
Understand the problem
She detects intent — health, pension, water, electricity, land, a certificate, a complaint — without the citizen needing to know the department.
Answer + route
She answers from the official knowledge base, and when another department is the right one, explains why and gives its helpline, website, timings and documents.
Scheme guidance + grievance
Explains benefits, eligibility, documents and where to apply for any scheme; registers a grievance on Rajasthan Sampark 181 with a case reference; escalates distress to a human line.
Close with feedback
Asks whether the issue was resolved, collects a one-to-five satisfaction rating and a suggestion — and every call logs structured data for the CM's dashboard.
Bring any problem — one voice handles it
Schemes, services, departments and emergencies in the demo today, with live lookups on official portals. The platform is department-agnostic — a new circular becomes a new answer in days.
Health
आयुष्मान आरोग्य (MAAY)
Up to ₹25 lakh/year cashless hospital cover
Women & Child
लाडो प्रोत्साहन योजना
₹1.5 lakh for a girl child across seven milestones
Social Security
RajSSP पेंशन
Old-age, widow, single-woman & disability pensions
Child Welfare
पालनहार योजना
Monthly support for orphans & vulnerable children
Food Security
राशन / NFSA
Ration card, AAY/BPL quota, fair-price shops
Services
e-Mitra & Jan Aadhaar
Certificates, updates, e-Mitra@Home doorstep service
Grievance
शिकायत · Sampark 181
Water, road, electricity, bribe complaints + case number
Emergency
आपातकाल · 112 / 108 / 1090
Emergency, ambulance, women & child helplines
अभी बाईसा से बात करें
Click and role-play a Rajasthan citizen. बाईसा first asks which language you'd like — Hindi or English — then stays in it, and understands Marwari too. Tell her any problem — pension, health, water, a certificate, a complaint — and she detects the intent, routes you to the right department with its helpline and documents, explains the matching scheme, can register a mock grievance with a case number, looks up the latest updates on official portals, and ends by asking whether your issue was resolved. Allow microphone access when prompted.
Click the orb to start the call
बाईसा identifies itself as an automated AI assistant — never a human officer, minister, or the Chief Minister. It never promises an approval, amount, or timeline, avoids all political talk, and never asks for your full Aadhaar, bank, or OTP.
Built for government — compliance first
AI-disclosed, always
Declares itself an automated assistant on every call. Never impersonates an officer, a minister, or the Chief Minister.
Privacy by design
Never asks for full Aadhaar, bank account, OTP or passwords. Collects only name, district and a callback number — with consent.
Official sources only
Quotes verified facts; live lookups restricted to Rajasthan and Government of India portals. Approval, amounts and timelines are always deferred to the department.
Every call scored
Automated compliance evaluation on 100% of conversations — not a sample. Transcripts and structured outcomes audit-ready.
Every conversation becomes governance data
District demand heat, department routing, scheme funnels, time-to-benefit and language analytics — generated automatically from the same calls that serve citizens. See the command center the Chief Minister's office would review every Monday.
Open the CM Command Center →33
districts tracked
18.6 L
households reached*
₹318 Cr
benefits disbursed*
24 days
time-to-benefit*
*Illustrative pilot-design figures
Pilot in weeks, statewide in phases
2 districts
Jaipur + one rural district (e.g. Barmer). Core helplines, flagship schemes, e-Mitra/RajSSP/Apna Khata deep links. Validate KB, measure baseline resolution.
All 33 districts
Standardized department + scheme KB templates, Sampark call-center copilot, district dashboards for Collectors and CEOs.
Full Rajasthan
Predictive demand targeting, GO/circular change tracking, rich analytics for the CM's office, line departments and MLAs.
Built on the AiSewak platform already running live voice agents for education, agriculture, MSME and citizen-grievance programmes — and the योजना दीदी and योजना ताई scheme copilots for Uttar Pradesh and Maharashtra.