IndiaAI · Bhashini · Pilibhit Pilot · Monitoring & Evaluation

Kisan Voice Mitra — Pilibhit Pilot Dashboard

PM-KISAN voice advisory for farmers — payment status, e-KYC, eligibility and proactive reminders, in Hindi / Bhojpuri / Punjabi. Process, reach and outcome indicators for the running pilot.
Pilibhit · Week 10 live Synthetic demo data ← Back to the briefing
Farmers enrolled
3.84 lakh
+8.4% vs wk 9
Calls handled / wk
1.12 lakh
88.2% completion
e-KYC completed
61%
baseline 34% → +27pp
Avg wait time
~0 s
was 5–15 min (KCC)
KCC agent load
−64%
routine queries deflected
Languages
3
Hindi · Bhojpuri · Punjabi

Reach & weekly-active farmers

Cumulative farmers enrolled vs weekly-active across 10 pilot weeks — engagement, not just sign-up.

What farmers call about

Query mix this week (n=1.12 lakh).

e-KYC completion funnel

Proactive outbound e-KYC reminders → completion, a key PM-KISAN compliance metric.

Scheme awareness — baseline vs current

% of contacted citizens who know how to use the scheme, before vs during the pilot.

Human vs AI-handled queries

Routine queries shift to the voice agent, freeing Kisan Call Centre agents for complex cases.

Equity & access

Voice reaches exactly the people text channels miss.

2.1 lakh
women farmers reached (50% literacy area)
71%
callers on feature phones (no smartphone)
100%
spoken AI disclosure on call open
24×7
available incl. sowing & harvest peaks

Block scorecard — Pilibhit

Per-block reach, completion and outcome across the constituency's development blocks.

BlockFarmersCompletione-KYCPayment queries / wkSatisfactionStatus

Scale beyond Pilibhit

Project reach if the pilot extends to more districts. Demo model — engagement held at the observed pilot rates.

Farmers reached
Calls handled (total)
e-KYC completions
Routine queries auto-handled